It is impossible to keep track of which profiles have had permissions attached, as they are not shown in a logical order. Listing identities alphabetically on the permissions page would help. When 'add identity' is selected, all profiles continue ...

As our school are going to activate the parent portal and open to our parents, there might be some data we have decided to be not shown to parents, for example, the description of Reward & Conduct, please take a look at the specific details in...

Include a simple Status filter on the built-in Pupil Registers->Reports->Standard Reports->Special Educational Needs reports, to filter by current/former/applicant status. It's crazy that this isn't already there and, currently, all of th...

Please, set up periodical reminders to schools' staff to respect data retention periods, to review, update and erase unnecessary information or files.

Most schools will have an idea how many classes they want each staff member to teach. It would be great if this could be stored in Teaching Manager or Timetable manager. It could be really helpful in Cover Manager, working out who should be first ...

In "Parent Portal Manager > Features > School Directory Options" there is no feature parity between the "Web Portal" tab and the "Portal App" tab (i.e. the mobile app). This led us to experience a GDPR issue in disclosing more of our staff d...

To reinstate the narrative would help all users. It would save time trying to find the correct heading to click into, particularly around tasks that you do not do every day and may need reminders.

Often customers forget to log out correctly and rather than have to go to Self Service it would be good to have an option to close sessions down from the Active Sessions Screen

It will be helpful to allow schools to have the options to assign covers for any free periods throughout each day. Not just the period which are timetabled. As there might be other events or duties that are not found in timetable.

Orders are raised for Services as well as Goods and to help the schools understanding the GRN process it would be helpful to amend the Title of the GRN Document to be Goods/Services Received.